Vulnerability Reporting Service
At YAi, we take security issues very seriously.
This vulnerability disclosure service applies to any vulnerabilities you are considering reporting to us (the "Organisation").
We value those who take the time and effort to report security vulnerabilities according to this policy. However, we do not offer monetary rewards for vulnerability disclosures.
How to report a vulnerability
If you believe you have found a security vulnerability, please submit your report to us using the following form:
In your report please include details of:
What to expect
After you have submitted your report, we will respond to your report within five working days and aim to triage your report within ten working days. We’ll also aim to keep you informed of our progress.
Priority for remediation is assessed by looking at the impact, severity and exploit complexity. Vulnerability reports might take some time to triage or address. You are welcome to enquire on the status but should avoid doing so more than once every 14 days. This allows our teams to focus on the remediation.
We will notify you when the reported vulnerability is remediated, and you may be invited to confirm that the solution covers the vulnerability adequately.
Once your vulnerability has been resolved, we welcome requests to disclose your report. We’d like to unify guidance to affected users, so please do continue to coordinate public release with us.
This vulnerability disclosure service applies to any vulnerabilities you are considering reporting to us (the "Organisation").
We value those who take the time and effort to report security vulnerabilities according to this policy. However, we do not offer monetary rewards for vulnerability disclosures.
How to report a vulnerability
If you believe you have found a security vulnerability, please submit your report to us using the following form:
In your report please include details of:
- the website, IP or page where the vulnerability can be observed
- a brief description of the type of vulnerability, for example; “XSS vulnerability”
- steps to reproduce. These should be a benign, non-destructive, proof of concept. This helps to ensure that the report can be triaged quickly and accurately. It also reduces the likelihood of duplicate reports, or malicious exploitation of some vulnerabilities, such as sub-domain takeovers
What to expect
After you have submitted your report, we will respond to your report within five working days and aim to triage your report within ten working days. We’ll also aim to keep you informed of our progress.
Priority for remediation is assessed by looking at the impact, severity and exploit complexity. Vulnerability reports might take some time to triage or address. You are welcome to enquire on the status but should avoid doing so more than once every 14 days. This allows our teams to focus on the remediation.
We will notify you when the reported vulnerability is remediated, and you may be invited to confirm that the solution covers the vulnerability adequately.
Once your vulnerability has been resolved, we welcome requests to disclose your report. We’d like to unify guidance to affected users, so please do continue to coordinate public release with us.
